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Privacy Policy

Effective date: March 30, 2026

OmeBio, Inc. ("OmeBio," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, use our online store, subscribe to communications, or interact with us in any other way.

1. Information We Collect

Information you provide

We collect information you voluntarily provide, including when you create an account, place an order, apply for access, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, shipping and billing address, professional license information, clinic or practice name, and payment information.

Information collected automatically

When you visit our website, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, pages viewed, time spent on pages, and other usage data. We collect this information through cookies, web beacons, and similar technologies.

Information from third parties

We may receive information about you from third-party sources, including identity verification services, payment processors, and analytics providers.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders, including shipping and payment processing. Verify professional credentials for account access. Communicate with you about your orders, account, and our products. Send marketing communications, including newsletters and product updates, where you have opted in. Improve our website, products, and services. Comply with legal obligations. Detect and prevent fraud or unauthorized access. Provide outcome tracking software and support related data collection tools.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to recognize your browser, remember your preferences, and understand how you use our site. You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality, including the ability to log in to your store account.

We use analytics services, which may include Google Analytics, to collect and analyze usage data. These services may use cookies and similar technologies to track activity across websites.

4. How We Share Your Information

We do not sell your personal information. We may share your information with service providers who assist with order fulfillment, payment processing, shipping, email delivery, analytics, and IT support. These providers are contractually obligated to use your information only for the services they provide to us.

We may also share information when required by law, in response to legal process, to protect our rights or safety, or in connection with a merger, acquisition, or sale of assets.

5. Email and Newsletter Communications

If you subscribe to our newsletter or opt in to marketing communications, we will send you updates about products, research, and company news. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. Transactional emails related to your orders or account are not affected by marketing opt-out preferences.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information. Payment information is processed through PCI-compliant payment processors and is not stored on our servers. While we take reasonable measures to protect your information, no method of transmission or storage is completely secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained in accordance with applicable tax and regulatory requirements.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data, and the right to opt out of certain data processing activities. To exercise these rights, contact us at the address below. We will respond to verified requests within the timeframe required by applicable law.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

OmeBio, Inc.
Email: info@omebio.com

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